Ark Home & Solar (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information while also protecting our business, partners, and operations to the fullest extent permitted by law. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and other contact details you voluntarily provide through forms or communications.

Property & Energy Information: Information related to home ownership, electric usage estimates, or utility provider, when voluntarily provided.

Technical Information: IP address, browser type, device information, pages visited, and interaction data collected via cookies or analytics tools.

2. How We Use Your Information

We use your information for any lawful business purpose, including but not limited to:

Responding to inquiries and providing requested information

Determining eligibility for solar, energy, and home improvement programs

Scheduling consultations, site visits, or follow-up communications

Delivering marketing, promotional, transactional, and informational communications

Contacting you via phone, SMS/MMS, email, voicemail, prerecorded messages, or other communication methods

Improving our website, services, advertising, and internal operations

Preventing fraud, misuse, or unauthorized activity

Enforcing our policies, agreements, and legal rights

Complying with applicable laws, regulations, subpoenas, or legal processes

3. How We Share Information

We do not sell personal information for monetary consideration. However, we may share, disclose, or transfer information as permitted by law.

Information may be shared with:

Service providers, contractors, and vendors who perform services on our behalf (including marketing platforms, CRM systems, call tracking, analytics, and automation tools)

Solar installation partners, financing partners, and program administrators as necessary to evaluate eligibility or provide services

Advertising and analytics partners (including Meta/Facebook and Google) for campaign measurement and optimization

Legal authorities, regulators, courts, or third parties when required by law or necessary to protect our rights, property, safety, or business interests

Successors or acquirers in the event of a merger, sale, transfer, or restructuring of all or part of our business

All parties receiving information are required to use it only for authorized purposes and to maintain reasonable safeguards.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies (such as Facebook/Meta Pixel and Google Analytics) to:

Analyze website traffic

Measure advertising performance

Improve user experience

You may disable cookies through your browser settings, though some site features may not function properly.

5. Communications & Consent

By submitting your information, you expressly consent to be contacted by Ark Home & Solar and its partners using any contact information you provide.

This may include:

Phone calls (including prerecorded or artificial voice calls)

Text messages (SMS/MMS)

Emails and other electronic communications

You acknowledge that communications may be delivered using automated technology. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out of communications at any time by replying STOP to text messages or by contacting us directly. Processing opt-out requests may take a reasonable period of time.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You acknowledge and accept this risk when providing information.

7. Your Rights & Choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. We reserve the right to deny or limit requests as permitted by law.

We may retain information as necessary to:

Fulfill legal or contractual obligations

Resolve disputes

Enforce agreements

Maintain business records

To submit a request, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time, for any reason, without prior notice, except as required by law. Updates will be effective immediately upon posting.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

Ark Home & Solar
Email: noah.ark.solar@gmail.com
Website: https://www.goarksolar.com

This Privacy Policy is provided for informational purposes and reflects our commitment to protecting your personal information.